# Wallet Security Management ### 1. Remember Security Guidelines #### Account Security Management * **Set Strong Passwords**: Wallet passwords protect all accounts, please set complex passwords * **Categorized Management**: Recommend storing assets for different purposes in separate accounts * **Regular Backups**: Back up mnemonic phrases and private keys promptly for each new account created #### Mnemonic Phrase Security * **Offline Storage**: Write by hand on paper and store in a secure location * **Distributed Backup**: You can split the mnemonic phrase into several parts and store them separately * **Regular Verification**: Ensure backed-up mnemonic phrases remain usable #### Daily Usage Security ⚠️ **Download JuCoin Web3 Wallet only through official channels, beware of counterfeit applications** ⚠️ **Safeguard your mnemonic phrase: Mnemonic phrases and private keys are the only way to recover your wallet** ⚠️ **Beware of phishing websites: Only trust official domains jucoin.com and jucoin.vc** ⚠️ **Regular version updates: Update promptly to get the latest security patches** ⚠️ **Enable two-factor authentication: Recommend enabling all security verification features** ### 2. Frequently Asked Questions #### Multi-Account Related **Q: How many accounts can I create?** A: There's no theoretical limit, but we recommend creating accounts based on actual needs to avoid management confusion. **Q: Can I transfer between different accounts?** A: Yes, it works just like regular transfers, except the receiving address is your other account address. **Q: Can I recover a deleted account?** A: Yes, as long as you have saved the mnemonic phrase, you can recover it anytime through the "Import Account" function. #### Asset Management Related **Q: What if my deposit hasn't arrived?** A: Check blockchain confirmations. For long delays, contact customer service with the transaction hash. **Q: Why did my withdrawal fail?** A: Verify address validity, sufficient Gas, and whether risk control was triggered. **Q: How can I view total assets across all accounts?** A: The account switching menu displays each account's total assets, or you can calculate manually. #### Security Related **Q: What if I lose my mnemonic phrase?** A: There is NO way to recover it! You must backup offline. **Q: Do multiple accounts use the same mnemonic phrase?** A: Yes, the EVM account system can generate multiple sub-wallets from one mnemonic phrase. Each sub-wallet has a different private key that needs to be managed separately. **Q: What if I forget my wallet password?** A: You can re-import the account using your mnemonic phrase, but you'll need to set a new password. ### 3. Version Update Notes #### Version 2.0 New Features * **Multi-Wallet Management**: Support for creating and managing multiple wallet accounts * **Quick Account Switching**: One-click switching between different accounts with clear asset overview * **Flexible Account Management**: Custom account names for convenient categorization * **Enhanced Security Protection**: Screenshot protection when viewing sensitive information #### Upcoming Features * Cross-chain asset aggregated view * Batch transfer functionality * Account asset statistical analysis * More DeFi feature integrations --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://jucoin-wallet.gitbook.io/jucoin-wallet-docs/developer-documentation-for-jucoin-wallet/community-and-support/wallet-security-management.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.